"Say exactly what you mean. Ambiguity can cause misunderstanding. The recipient can't see or hear you... and can't pick up the subtleties of conversation. Also: Never use all capital letters -- they are equivalent to shouting. Use a style and tone appropriate to your relationship with the addressee. Many people tend toward informality in E-mail. Use proper punctuation and grammar when writing to superiors.
Respond quickly -- within hours, if possible.
Don't click the "Reply to All" box unless everyone on the original distribution list needs to see your response.
Respect recipients’ privacy. Keep your distribution list from each recipient by using the "blind cc" function when sending a message to multiple recipients.
Find out if the recipient is equipped to open attachments before sending them. Paste text into the body of the E-mail.
Don't send large attachments unless you know that the recipient has a fast broadband connection to the Internet. Call or E-mail first to see if his/her E-mail program can handle large attachments. Alot of this we all know but it never hurt in todays fast pace to brush up on a few facts, if your like me I always tend to find something I didn't know when I read something."
Respond quickly -- within hours, if possible.
Don't click the "Reply to All" box unless everyone on the original distribution list needs to see your response.
Respect recipients’ privacy. Keep your distribution list from each recipient by using the "blind cc" function when sending a message to multiple recipients.
Find out if the recipient is equipped to open attachments before sending them. Paste text into the body of the E-mail.
Don't send large attachments unless you know that the recipient has a fast broadband connection to the Internet. Call or E-mail first to see if his/her E-mail program can handle large attachments. Alot of this we all know but it never hurt in todays fast pace to brush up on a few facts, if your like me I always tend to find something I didn't know when I read something."